“I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. When I arrived for my appointment the friendly staff seemed to be waiting for me. I’ve been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won’t have to wait a half hour through terrible music to get it answered. I didn’t experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.”

“One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Dr. Tom has helped me tremendously, I am grateful for the relief he has given me with my condition. A great improvement after only 2 visits.”

“Dr. Tom and his staff go above and beyond to make me feel special. I’ve never been anywhere that seems to care more about their clients than here. Tom is an expert chiropractor and I drive to Petersburg VA from Baltimore to have him adjust my neck. I have been to others closer to home but always end up making the three hour drive to Olde Towne Wellness, back to Dr. Tom because he is the only one I trust. He is personable but more important, he is capable and trustworthy. On a scale of one to ten, Dr. Tom rates a 25!!”

– Baltimore K.

“I know there is so much controversy between chiropractic and medical care, but if it were not for chiropractic I would still be in pain. A car accident left me with constant lower back pain. I tried everything from painkillers to preparing to have surgery. I heard stories from my friends who had surgery and to this day wish they never had it. So I decided to go to a chiropractor before the surgery and I am so thankful that I did. My back pains are gone and I am living my life to the fullest and pain free.”

“I felt much better after my appointment. My pain was greatly reduced. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I’ve ever dealt with. They are so warm and professional, and make the whole experience that much better.”

“Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I’ve ever dealt with. They are so warm and professional, and make the whole experience that much better.”

Were you able to relax during your appointment?

“Yes, I was completely at ease.”

Did a staff member acknowledge or greet you when you entered?

“Yes, I was greeted when I walked in.”

Were this chiropractor’s adjustments gentle?

“Absolutely! They were extremely careful.”

Did you feel like your pain was lessened after your chiropractic treatment?

“Yes, I felt better than I’ve felt in years when I left!”

Did this chiropractor answer all of your questions?

“Yes”

Did this provider ever dismiss your concerns as unimportant?

“Never, they go out of their way to address every concern of mine immediately.”

Did this provider show attention to detail?

“Absolutely! They are always very careful and meticulous.”